If you require service for any failed/failing component or system in your facility, please provide us with your site and contact information, a description of the problem you are experiencing, and any specific details about your device/system including but not limited to:
model numbers and quantities
location of the device in your facility
onsite contact information
facility check-in procedures
Please allow up to 24 hours for us to process your service request and return a response. For Immediate assistance, please contact us at 888-773-6769.